温馨提示:切勿向他人透露网上银行账户及密码

溫馨提示:切勿向他人透露網上銀行賬戶及密碼

Customer Reminder - Do not disclose your online banking account and password

亲爱的客户:

中国工商银行(亚洲)有限公司(「本行」)提醒客户提防诈骗电话,切勿向他人透露个人资料。为保障您的自身利益,请细阅以下资讯:

近来骗徒假冒执法部门人员或政府机构职员(如中联办职员或公安局人员)致电公众的电话骗案事件日增,骗徒声称受害人因触犯内地法例而被调查,并提供虚假的内地通緝令,使受害人相信自己涉案,并按骗徒指示在银行开设账户及开通网上银行服务,将个人储蓄转移到该户口作为调查或审讯的 「担保金」,以证明他们与案件无关。骗徒声称为协助受害人洗脱嫌疑,要求受害人提供个人银行账户号码、网上银行账户及密码,继而盗取客户账户资金。

为保障自身利益,本行提醒客户及公众人士:
1. 执法部门人员或政府机构职员不会利用智能电话的应用程式(如:Whatsapp/微信)视像来电,及以视像方式进行调查或审讯;更不会要求公众交出网上银行账户及密码或交出财产以证清白;
2. 如遇到自称执法部门人员或政府机构职员以不同理由要求交出个人资料及财产,应该主动查证及再三向相关机构核实来电者的身分;
3. 切勿向陌生人提供敏感资料:如银行賬戶号码、网上银行账戶及密码和一次性密码 (OTP);
4. 切勿下载不明来历的应用程式或进入不明来历的网址,或将任何资料输入至不明来历的应用程式及网址;
5. 提高网上银行保安,例如啓用双重认证或生物认证功能,加强保障。

接到可疑来电,紧记保持冷静及提防受骗。如有任何怀疑,可致电警方「防骗易」咨询热线 18222查询。


親愛的客戶:

中國工商銀行(亞洲)有限公司(「本行」)提醒客戶提防詐騙電話,切勿向他人透露個人資料。為保障您的自身利益,請細閱以下資訊:

近來騙徒假冒執法部門人員或政府機構職員(如中聯辦職員或公安局人員)致電公眾的電話騙案事件日增,徒聲稱受害人因觸犯內地法例而被調查,並提供虛假的内地通緝令,使受害人相信自己涉案,並按騙徒指示在銀行開設賬戶及開通網上銀行服務,將個人儲蓄轉移到該戶口作為調查或審訊的 「擔保金」,以證明他們與案件無關。騙徒聲稱為協助受害人洗脫嫌疑,要求受害人提供個人銀行賬戶號碼、網上銀行賬戶及密碼,繼而盗取客戶賬戶資金。

為保障自身利益,本行提醒客戶及公眾人士:
1. 執法部門人員或政府機構職員不會利用智能電話的應用程式(如:Whatsapp/微信)視像來電,及以視像方式進行調查或審訊;更不會要求公眾交出網上銀行賬戶及密碼或交出財產以證清白;
2. 如遇到自稱執法部門人員或政府機構職員以不同理由要求交出個人資料及財產,應該主動查證及再三向相關機構核實來電者的身分;
3. 切勿向陌生人提供敏感資料:如銀行賬戶號碼、網上銀行賬戶及密碼和一次性密碼 (OTP);
4. 切勿下載不明來歷的應用程式或進入不明來歷的網址,或將任何資料輸入至不明來歷的應用程式及網址;
5. 提高網上銀行保安,例如啓用雙重認證或生物認證功能,加強保障。

接到可疑來電,緊記保持冷靜及提防受騙。如有任何懷疑,可致電警方「防騙易」咨詢熱線 18222查詢。


Dear Valued Customer,

Industrial and Commercial Bank of China (Asia) Limited (the 'Bank") would like to remind customers to beware of telephone deception and not to disclose your online banking account and password to third party. To protect your own interests, please read the following information:

Recently, swindlers are impersonating law enforcement officers or government officials making calls to the general public. The swindlers claimed that the victims had violated the laws of the Mainland and were being investigated, and provided a forged "arrest warrant issued by Mainland authorities", so the victims believed that they were involved in the case. The victims follow the request of swindlers to open bank accounts and activate e-banking services, then transfer their personal savings to the account as a "guarantee deposit for investigation" to prove their innocence. The swindlers claimed to help victims to eliminate suspicion and asked them to provide their personal bank account number, online banking account and password, and one time password (OTP) to steal their properties.

In order to protect your own interests, the Bank reminds customer and the general public:
1. Law enforcement officers or government officials do not use mobile applications (such as Whatapps/WeChat) to make video calls and conduct investigation or interrogation by video calls; and they do not require the general public to provide their e-banking accounts and passwords or properties to eliminate suspicion.
2. If the callers claim themselves as law enforcement officers or government officials and request for your personal data and property with various reasons, please contact the corresponding offices to verify the identity of the callers.
3. Do not disclose sensitive information including bank account numbers, online banking accounts and password, and OTP to any stranger:
4. Do not download unknown mobile applications or enter unknown website, or input any information into unknown mobile applications or websites;
5. Enhance the security of e-banking by adopting multifactor authentication, such as enable two-factor authentication or biometric authentication function.

If you receive suspicious call, keep calm and beware of deception. Please call the Police's "Anti-Scam helpline" 18222 for enquiry if you have any question.

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